Call 0800 077 6311

 

 

No More Expensive ISDN Lines and Hardware

 

 

 

Time of Day Routing and Instant 24/7 Disaster Recovery

You can choose to have your calls routed to your office when you are open and to your mobile or an out of hours voicemail when you are closed. You can make instant changes at any time by logging on to the internet from anywhere in the world.

 

 

 

Keyline Virtual Technology 

Reduce your business costs

No more expensive hardware

Benefit from our National network of multi line telephony platforms

Streamline your sales call handling

Transfer your existing numbers to Keyline and benefit from 24/7 online administration

Peace of mind with Keyline 24/7 Worldwide Disaster Recovery

 

 

Keyline provide the following number ranges for your Virtual Switchboad

0800 / 0844 / 0845/ 03/0870 / 0871 / 0207 / 01/02 & Local area codes 

Transfer your existing business numbers to Keyline and benefit from increased line capacity,call recording,day,date and time of day call routing,instant redirecting of numbers with our automated technology platform available worldwide online 24/7 with full Disaster Recovery

In simple terms, giving you a customised greeting with telephone key pad options that direct your callers to the appropriate locations required

Our Virtual Switchboard can fully replicate the capabilities of a sophisticated in-house call system or call centre.

Call recording and online administration and retargetting of calling destinations by secure loggin in is a standard feature.

Full call data reports are available online worldwide 24/7

We can configure a service to your requirements coupled with advice on the best way to meet your needs.

Where required our Virtual Switchboard can be integrated with other business call centres, either according to predetermined routing or as an overflow situation where all staff are busy.

 

 

Call Parking


This feature involves you putting a caller on hold to free up your phone line for the time being.

This is useful for operators taking a select number of high priority calls.

For example,a CC4 Web operator parks a caller into the call details widget.

The caller listens to hold music, whilst the operator is free to work on alternative calls.

The operator then clicks a button to reconnect to the original caller once available. 
 

 

 

To order your Virtual Switchboard or Call Parking Call Keyline UK Customer Services

Tel 0844 522 0844 or Fax 0844 535 0844

E-mail sales@keylinecom.com

 

 

 

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Keyline UK Small Business Directory  www.keyline.biz

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