Virtual Receptionist

 

Virtual Receptionist will answer and direct your Live Telephone Calls

Key Benefit and Features

*  Only one number to promote

*  Select up to ten locations internally, regionally in the UK or abroad

*  Service is menu driven with the caller being informed as to which menu option will

    connect to the location required.(You may select a male or female voice)

 

*  When the caller selects a menu option the call is routed direct to the pre-selected landline

     location or Internal Extension / DDI enabling a Live Call to take place.

*  Unanswered calls will default to Menu option number One

*  Calls will automatically bypass your switchboard, unless you choose this to be an option.

     If this is the case we   suggest that you make your switchboard to be menu Option One as

     unanswered calls will default back to the first option.

Example 1

Live Calls Routed Call to Internal Extension/ DDI

LIVE CALL   >   Greeting  -  Menu Option Press          

                                                                                             1    Customer Service

                                                                                             2    Sales / Admin

                                                                                             3    Accounts

                                                                                             4    Technical

                                                                                                                            Up to 10 Locations

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Example 2

Live Calls Routed to Regional Landlines

LIVE CALL   >   Greeting  -  Menu Option Press           

                                                                                              1    London

                                                                                              2    Glasgow

                                                                                              3    Birmingham

                                                                                              4    New York

                                                                                                                              Up to 10 Locations

                                Call charges are only paid by you if you are promoting a Freephone Number

                       

                        Virtual Receptionist speeds up communication for many UK companies.

Individual Service can be tailor made to suit your requirements

(Cost dependent on application)

Set up period 2-3 working days.