Business Telephone Numbers and Lines,Superfast Home and Business Broadband.

Bespoke Applications  including Telephony Automated Credit Card Processing and GSM Gateways 

Keyline provides business telephone numbers,automated call handling solutions, telephony automated credit card processing and telephone lines,Superfast Broadband installation for business as well as domestic use at competitive pricing .

In order to reduce your business overheads Keyline offers  a price check of your BT Bills including Broadband  and even your domestic bills in an attempt to improve your cashflow whilst remaining with BT.

GSM Gateway  Our GSM Gateway is an intelligent device which recognises a mobile phone call when the digits 075 or 077 - 079 are dialled from any desk handset.The call then routes via SIM bundles,with each SIM carrying the relevant amount of minutes needed for each client.The equipment that Keyline supplies ranges from a single line analogue device for smaller businesses, through to a 32 channel device capable of making up to 30 simultaneous calls for larger organisations Analogue, BRI,or VOIP devices will work with almost any phone system,whether it is analogue or digital,PSTN (e.g. BT) or cable.Disaster Recovery is an automatic feature with all our services and we provide online real time call statistics,call recording and real time retargeting of calling destinations  by simply logging on to the internet with your own allocated password and code. 

Sponsorship

Francis House Children’s Hospice,St.Luke's Hospice,Help For Heroes,Mencap,Hope and Homes For Children,Rotary International,41Club,RNLI,Motor Sport Industry,Lancashire and Cheshire Car Club Championship,The Great American Run.

Our Services  Our Services incorporate 03,0800,0845,0844,

All UK Local Area Codes,0800 2 Mobile,Fax 2 Email,Virtual Call Centres,118 287.com,mail receiving, forwarding and collection addresses.
Keyline can provide analogue and ISDN telephone lines and ADSL broadband of the highest quality maintained by BT Openreach 24/7.

Reduce your BT Bill  Why not transfer the billing of your BT numbers and telephone arrangements to Keyline and reduce your overheads?
Simply fax your current BT Bill to Keyline and we will do the rest.

Fax free to : 0800 077 6147                                           

Innovation  We are a national telecommunications service provider with many years experience in telephone number provision call routing and integrated telephony solutions including virtual call centres and virtual switchboards.Keyline was responsible for the writing and launching of the UK rail regions talking train times automated timetable and fax on demand service.

0870 Number Ranges  Currently, the UK non-geographic numbering system is in a state of transition. Ofcom (the regulatory body) has decreed that the cost of calling a 0870 number must be no greater than the price for calling a standard geographic number such as 020-London. BT has said that it will no longer be giving revenue share to the various carriers that hold 0870 numbers.Carriers,wanting to stay in business,will have to charge their customers by the minute for 0870 calls carried over their networks. This is generally reckoned to be between 3p-4p per minute.BT will be charging its customers 3.5p-4.5p per minute depending on the level of service they require.

Call Routing Products  We offer the most basic call forwarding services through to out of the box self service products that route calls based on time of day, menu options and attempt multiple destinations with voicemail, email and SMS notifications.
Operator/agent based routing: For call centre, multi-site and remote home worker situations, we have services which can queue callers and route calls to agents based on your chosen options. These services are designed to be able to handle high call volumes and built to five nines service availability, allowing you to manage campaigns distributed across a number of sites. A range of features exist to allow you to track operator log in time, to view the queue of callers and the status of the operators, all in real-time, as well as software for the operators to run on their PCs to access call scripts and data capture.

Bespoke IVR  Our more advanced services allow you to have your own IVR solutions using our web site to meet your exact needs using dozens of building blocks including menus, messages, queues, time switches, Region Mapping, credit card processing and many others.

Call Recording  Call Recording can be set up at the touch of a button for your new and your existing services in respect of inbound and outbound calls.

Call Whisper  An automated voice promt to notify you of which promotion is being responded to prior to call connection.

Online Call Reporting and Statistics  Online call logs are common place these days, but we provide more detail in real time than any other telco. We provide you with the person’s number who called you, the time of the call, the duration, how quickly you answered the call, if you missed any calls and much more. This service is perfect for the company who has advertised an 0800 or 0845 number with someone like Yellow Pages and would like to know if they are getting a good return on their investment.

Desktop and 3rd party integration  Intelligent data-aware IVR  Our standard product range includes options to collect data from callers, store this data and make it available to download from our web site in CSV and Excel format along with call details and real-time interaction with remote systems.Our systems can be configured to start phone calls at the request of a remote system, using HTTP requests, emails, SMSs or bespoke links between the systems. The resulting data can be sent back as soon as the call ends by the same methods.Using standard XML and CSV data formats, this allows us to easily interoperate with virtually any external system.

 
Desktop software add-ons  We can provide software that bring live call information directly to your desktop PC, laptop or mobile device.

Infrastructure
Every aspect of the network is monitored, with engineers answerable to faults 24 hours a day.
 Customer Support.
We are an independent UK Service Provider with access to infrastructure and interconnect agreements with BT and other providers, meaning that we are not dependant on any single organisation for our network to work. We can host other "virtual" telcos with their own number ranges on our network.

De-centralised network
Our network consists of three sites across the UK (Birmingham, London and Manchester) and one in Dublin, connecting to seven different telecoms providers and another six Internet service providers, allowing us to provide continuous service as your customers expect.

Calls made to Keyline and associated companies may be recorded for training and monitoring purposes.
Keyline is a trading name of Keyline Associates Limited
Company Registered in England and Wales Company Number 2944823
Registered Office Keyline House, 46 Winnington Lane,Northwich,Cheshire CW8 4DE.

Let Our GSM Gateway Halve Your Fixed - Mobile Call Charges

Save 75% to 90% on calling International mobiles with a Keyline GSM Gateway.

Save 100% on text messages from the Keyline GSM Gateway.

Save 50% on outbound roaming charges with call back with a Keyline GSM Gateway.

Free failsafe lines for resilience with a Keyline GSM Gateway.

No upfront charges mean savings are immediate with a Keyline GSM Gateway.

Compatible with all ISDN,analogue or VOIP phone lines and PBX’s - Applies to all Keyline GSM Gateways.. 

Multi site solution available with all Keyline GSM Gateways.

Promote your business with our Bulk Online SMS Service